Frequently asked questions about real estate investment

Eleva Capital develops large-format residences and apartments, well above market standards, designed to deliver optimal, functional and genuinely liveable spaces.

Our philosophy starts from a clear premise: real comfort and well-resolved architecture require generous floor areas — ergonomics, privacy and flow simply cannot be achieved in 40 m².

Every project is also defined by a high level of exclusivity, with a limited number of units and a rigorous selection of materials, amenities and locations.

Our developments sit on appreciating land: proven growth areas that, even before construction begins, already show strong demand and real value appreciation.

Eleva combines:

• Premium construction quality
• Specialised architecture teams
• Design centred on the user experience
• An integrated approach to investment, exclusivity and durability

We are a company founded by local entrepreneurs with more than 40 years of experience in Quintana Roo, which brings a deep understanding of the market, its dynamics and its long-term outlook.

Yes. Our delivered developments are direct evidence of that appreciation, both in their market valuation and in their solid resale performance.

Premium finishes and their durability also raise both the perceived and the real value of each unit over time.

Depending on the project, amenities may include:

• Pools and recreational areas
• Rooftop with sea views
• Gym
• Social areas and lounges
• Children's areas and family spaces
• Private parking
• 24/7 controlled access

Yes. We guide international investors through the entire process with a fully bilingual service:

• Remote signing
• External legal advice, when a fideicomiso is required for non-Mexican buyers
• Secure payment methods
• Digital document management
• Coordination with certified notaries and authorised banks

We offer schemes designed for investors:

• Direct financing during pre-sale, from groundbreaking to delivery
• Staged payments: down payment, instalments and balance on delivery
• Domestic and international transfers
• Advice and support with commercial banks where applicable

Yes. Investing at pre-sale stage with Eleva Capital is a secure process, backed by years of track record, compliance and verifiable results. Our solidity rests on:

• A demonstrated record: we have delivered developments that meet the standards we promised, which builds real, verifiable trust in the market.
• More than 40 years locally: our team is made up of Quintana Roo entrepreneurs with deep knowledge of the state’s legal, urban and financial landscape.
• Corporate principles and values: we operate to standards of transparency, integrity, financial discipline and accountability at every stage of a development.
• Complete legal basis and permits: a project goes on sale only once its licences, structural studies and documentation are all in order, which guarantees legal certainty from day one.
• Clear processes and contracts designed to protect the buyer: pre-sale schemes are structured with clear rules, defined deadlines and notarial oversight.

That is why Eleva Capital is one of the most reliable options for those looking to capture appreciation from the earliest stages of a development without giving up security or institutional backing.

We work only with certified notaries, which guarantees full compliance and legal certainty.

We offer transparent processes, verified documentation and, for foreign buyers, properly regulated fideicomiso trusts.

Every development has its licences, permits and structural studies in order before it goes on sale.

Yes. All of our projects include:

• A one-year structural warranty
• A warranty against hidden defects

Both in line with current Mexican regulations.

We share regular reports, video updates and photographs through our official channels.

Owners can also request personalised follow-up at each stage of the project.

Yes. Our developments allow for flexible investment models:

• Regulated vacation rental
• Short-term rental
• Traditional long-term rental

Subject to each condominium’s own rules. We advise owners on the most profitable model for their profile.

It depends on the unit, the season and the location, but every investor receives an estimated occupancy analysis, return projections and market comparables, so the decision is an informed one.

Yes. We design exclusive, secure communities meant for long stays and family life. They include:

• Efficient layouts
• Amenities for children
• Comprehensive security
• Locations close to schools, shops and services
• Quiet surroundings of high residential quality

For the first year, as Mexican law requires, Eleva acts as the condominium’s administrator.

Every project is delivered with a formalised condominium regime and professional management that handles:

• General maintenance
• Security and access control
• Running the amenities
• Suppliers and services

Yes. We support owners with:

• The deed and closing process
• Registering the property
• Liaising with the building administrators
• Furniture and outfitting suggestions
• Support with rental models

We include a one-year warranty, and maintenance is minimal thanks to the durability of the finishes.

The building management looks after common areas; the owner only needs to carry out basic upkeep inside their own unit.